Everest Voice Bots
Voice agents for support and sales
Phone assistants that handle, qualify, and execute tasks with natural speech.
Overview
Everest Voice Bots automates phone conversations with customers using real-time voice AI integrated with your systems and business rules.
Design flows with intent detection, data validation, and handoff to human agents when required.
Includes monitoring, conversational quality, and analytics to optimize response rates, conversion, and compliance.
Features
Natural Voice
ASR and TTS with realistic voices and low latency.
Barge-in
Allows natural interruptions without cutting the conversation.
Smart Routing
Routes calls by priority, intent, and SLA.
Call Outcomes
Tags, reasons, and automatic case closure.
Fallback to Human
Assisted escalation with full context.
Compliance Logs
Auditability and traceability for every call.
Use Cases
- 24/7 inbound support
- Outbound lead qualification
- Payment and appointment reminders
- Post-sale surveys
- Confirmations and rescheduling
Architecture
Integrations
Frequently Asked Questions
Does it integrate with my call center?
Yes, via SIP, APIs, and webhooks.
Can it transfer to a human agent?
Yes, with context and summary.
Does it support multiple languages?
Yes, with detection and region voices.